Terms of Service

1. Agreement to Terms

By accessing or using the website www.divsamconsulting.com("Website") or engaging the services of Divsam Consultants LLP ("Company," "we," "our," or "us"), a Limited Liability Partnership registered under the laws of India with its office at SCO 18, Top Floor, Sector 20-D, Chandigarh — 160020, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

2. Services

Divsam Consultants LLP provides professional bookkeeping, accounting, tax filing, GST compliance, payroll processing, and regulatory compliance services to businesses across India. Our services include but are not limited to:

• Day-to-day bookkeeping and financial record maintenance
• Preparation of financial statements, P&L accounts, and balance sheets
• Income tax return filing and tax planning
• GST registration, return filing, and reconciliation
• ROC compliance, annual filings, and corporate governance
• Payroll processing, PF, ESI, and professional tax compliance
• Company incorporation and trademark registration

The specific scope, deliverables, and fees for your engagement will be set out in a separate service agreement or proposal.

3. Client Responsibilities

As a client, you agree to:

• Provide accurate, complete, and timely information, documents, and records necessary for us to perform our services
• Respond promptly to our requests for information or approvals
• Ensure that all financial data and documents shared with us are authentic and lawful
• Inform us of any changes to your business structure, ownership, or regulatory status that may affect our services
• Make payments as per the agreed fee schedule

Delays or inaccuracies in information provided by you may result in missed deadlines, penalties, or additional charges, for which we shall not be held liable.

4. Fees and Payment

• Our fees are as communicated in our proposal, service agreement, or as listed on our Pricing page
• All fees are exclusive of applicable GST unless stated otherwise
• Government fees, stamp duty, challan charges, and other statutory costs are billed separately at actual
• Invoices are payable within 15 days of issuance unless otherwise agreed
• Late payments may attract interest at 1.5% per month on the outstanding amount
• We reserve the right to suspend services if payments remain overdue for more than 30 days

5. Confidentiality

We treat all client information as strictly confidential. We will not disclose your financial data, business information, or personal details to any third party except as necessary to perform our services (e.g., filing returns with government authorities), as required by law, or with your written consent. This obligation survives the termination of our engagement.

6. Intellectual Property

All content on this Website — including text, graphics, logos, icons, images, and software — is the property of Divsam Consultants LLP or its licensors and is protected by Indian intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this Website without our prior written permission.

7. Limitation of Liability

• Our services are advisory and compliance-related in nature. We do not guarantee specific tax savings, refund amounts, or business outcomes
• We shall not be liable for any penalties, interest, or losses arising from incorrect or incomplete information provided by you
• Our total liability for any claim arising from our services shall not exceed the fees paid by you for the specific service in question
• We shall not be liable for any indirect, incidental, consequential, or punitive damages
• We are not responsible for delays or failures caused by government portals, system outages, or force majeure events

8. Use of Website

By using our Website, you agree not to:

• Use the Website for any unlawful or prohibited purpose
• Attempt to gain unauthorised access to any part of the Website or its systems
• Interfere with or disrupt the Website's functionality
• Scrape, crawl, or use automated tools to extract content without permission
• Upload or transmit viruses, malware, or any harmful code

9. Disclaimer

The information on this Website is for general informational purposes only and does not constitute professional advice. While we strive to keep the content accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, or reliability of the information. Any reliance on such information is strictly at your own risk. For specific advice, please engage our services or consult a qualified professional.

10. Termination

Either party may terminate the service engagement by providing 30 days' written notice. Upon termination:

• All outstanding fees become immediately payable
• We will provide you with all your original documents and records within 15 business days
• We will complete any filings or returns for which the due date falls within the notice period
• Confidentiality obligations continue to apply indefinitely

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Chandigarh, India. Before resorting to litigation, both parties agree to attempt to resolve disputes through good-faith negotiation and, if necessary, mediation.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website or our services after any changes constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us: